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FRONT PAGE NEWS

Premium Class Begins Comeback
03.08.2010 - Corporate travelers slowly are making their way back to the front of the plane for long-haul international journeys after a year marred by deep declines in premium volumes, while carriers once again are investing in product and in some cases adding premium capacity. Read More>>

One-On-One with Ritz-Carlton President And COO Simon Cooper: Recovery Steady As Groups Return
03.08.2010 - Ritz-Carlton Hotel Co. president and COO Simon Cooper recently spoke with Business Travel News hotel editor Michael B. Baker about corporate travel's role in the luxury tier and changes within parent company Marriott International. Read More>>

Reporter's Notebook: Masters Plumb Depth Of Demand, Petruccelli Predicts 2010 Plateau
03.08.2010 - After recounting the grim state of the industry in the past year, American Express Global Travel Services president Charles Petruccelli during the Masters Program in Washington, D.C., last month said travel volumes would grow—then plateau. Read More>>

JVs Alter The Skies: Buyers Face Fewer Transatlantic Options
03.08.2010 - The growing dominance of transatlantic joint ventures is fundamentally changing how airlines sell services to corporate travel buyers, as government approvals for antitrust immunity are converting nearly one dozen distinct transatlantic competitors into three dominant entities. Read More>>

Northstar Travel Media Acquires BTN
03.08.2010 - Business Travel News and its four sister brands on March 1 were acquired by Secaucus, N.J.-based media company Northstar Travel Media, publisher of Travel Weekly, TravelAge West, Meetings & Conventions and the Hotel & Travel Index, from Nielsen Business Media. Terms of the deal were not disclosed. Read More>>

2010 U.S. Hotel Chain Survey
03.08.2010 - Starwood Hotels & Resorts' artsy Le Meridien brand this year by a hair ended JW Marriott's three-year reign atop the upper upscale tier in Business Travel News' 2010 U.S. Hotel Chain Survey, which tabulated ratings from 387 buyers. The upper upscale tier had the most varied and heated results, and other tiers saw a mix of familiar winners and newly emergent top brands. Among multibrand hotel companies, InterContinental Hotels Group and Hilton Worldwide fared the best, with the former boasting at least a third-place finish in all eligible tiers and the latter garnering three of the top five upscale slots and nearly sweeping the midprice tier with its Hampton brand. Read More>>



ALSO IN THIS ISSUE

As Midmarket Travel Programs Mature, Vendors Rethink Approach
03.08.2010 - Travel management companies and other suppliers in the past several weeks have reinvigorated efforts to attract midmarket business, primarily by repackaging services that offer a less complex pricing structure and, in some cases, scaled-down versions of products and services they offer to large multinational clients. Read More>>

HRG CEO Sees Focus On Savings, Loosening Of Restrictions
03.08.2010 - After announcing last month that publicly traded travel management company HRG's revenues had declined 6 percent annually in the October-through-February period, CEO David Radcliffe spoke with travel management editor Seth Harris about spending behavior, contract negotiating activity and industry growth. Read More>>

Profiles In Travel Management: Boeing Swaps In-House Agency For CTD
03.08.2010 - Boeing Travel Management on Jan. 1 after more than 25 years as an in-house accredited travel agency for the aerospace firm and commercial aircraft manufacturer became an Airlines Reporting Corp.-accredited Corporate Travel Department. Read More>>

BA's Walsh: Joint Ventures Only Another Step To Consolidation
03.08.2010 - The U.S. Department of Transportation last month tentatively approved an antitrust-immune joint venture proposed by American Airlines, British Airways and Iberia Airlines, through which the carriers will jointly plan services, set pricing and share revenues on their combined transatlantic network. Final approval, with a few slot restrictions at Heathrow Airport, is expected by early April. British Airways CEO Willie Walsh spoke with BTN senior editor Jay Boehmer about the growing cooperation with Oneworld partners on the Atlantic, as well as Japan Airlines, which last month reaffirmed its position in the alliance. Read More>>

La Quinta First Hotel Chain To Join In UATP Network
03.08.2010 - Universal Air Travel Plan in February added to its fold its first hotel vendor, La Quinta Inns & Suites, marking a first step in what the network hopes leads to eventual widespread acceptance among both hotel and car rental companies. Read More>>

Inside Track: Continental To Upsell Roomier Economy Seats At The Time Of Checkin
03.08.2010 - Continental Airlines on March 17 will begin charging at checkin time a premium to reserve seats in its economy cabin that offer more legroom than standard coach seats. Read More>>

Expense Reporting, Online Booking Tools Strengthen Ties
03.08.2010 - Expense reporting suppliers CyberShift and Concur each announced alliances with online booking suppliers—NuTravel and Amadeus, respectively—to combine technologies for integrated offerings. Read More>>

Reporter's Notebook: MPI Spotlights Meetings Metrics
03.08.2010 - Cancun, Mexico—Many corporate meeting buyers now are required to show return on investment metrics, provide business cases before booking meetings, work with procurement departments within their organizations and apply strategic meetings management practices, according to panelists and attendees at Meeting Professionals International's MeetDifferent conference here last month. Read More>>

U.S. Airlines Fight For Transpacific Haneda Routes
03.08.2010 - Five U.S. carriers are vying for four pairs of daily slots to Japan's Haneda airport, marking the first time a U.S. carrier would serve the downtown Tokyo airport in more than 30 years. Read More>>

Starwood Launches First Two TelePresence Sites
03.08.2010 - Starwood Hotels & Resorts Worldwide last month went live with its first two remote conferencing studios, and hosted its first in-hotel Cisco TelePresence meeting between participants at the W Chicago City Center and Sydney, Australia's Sheraton on the Park. By the end of June, Starwood also plans to have the suites operational at the Sheraton New York Hotel & Towers and Sheraton Centre Toronto. Later in 2010, Starwood will launch its studio at the Westin Los Angeles Airport and plans to provide the offering in Dallas, San Francisco, Brussels, Paris, Hong Kong and Frankfurt. Read More>>

Op-Ed: Maturing Mid-Office Enables True Pre-Trip OKs
03.08.2010 - While still not perfect, mid-office technology available today allows much more granular control over pre-trip approval workflow. Read More>>

2010 U.S. Hotel Chain Survey: Ritz-Carlton Knocks Off Four Seasons In Punch-Drunk Luxury Tier
03.08.2010 - Ritz-Carlton wrested top honors in the U.S. Hotel Chain Survey's deluxe tier after a year luxury hoteliers called the most challenging in the tier's history. Read More>>

2010 U.S. Hotel Chain Survey: Le Meridien Dethrones Upper Upscale Leader JW Marriott
03.08.2010 - Starwood Hotels & Resorts' artsy Le Meridien brand this year by a hair ended JW Marriott's three-year reign atop the upper upscale tier in Business Travel News' 2010 U.S. Hotel Chain Survey, which tabulated ratings from 387 buyers. Read More>>

2010 U.S. Hotel Chain Survey: Buyers Rate Crowne Plaza As King Of Upscale As Competitors Fall
03.08.2010 - Travel buyers for the first time this year rated Crowne Plaza as the top upscale/select-service brand in the U.S. Hotel Chain survey, as the brand surged past its competition amid several years of expansion and multimillion-dollar renovations. Read More>>

2010 U.S. Hotel Chain Survey: Hampton Nearly Runs Table, Captures Midprice Category
03.08.2010 - Hampton Inn this year strengthened its position at the top of the U.S. Hotel Chain Survey's midprice tier, improving its overall score with a near-sweep of every criterion. Read More>>

Newsmaker: Radius Reorganizes, Wyndham Exec To Head Sales
01.25.2010 - Travel management company network Radius is reorganizing its executive sales leadership into three regions, responsible for growing agency membership, managing global sales and overseeing regional supplier relationships. Read More>>

Inside Track: Boeing Travel Management Converts to CTD
01.25.2010 - Boeing Travel Management, the in-house wholly owned travel agency subsidiary of aerospace manufacturer Boeing, became an ARC-accredited Corporate Travel Department and will phase out service for its external clients during the year. Read More>>

At PCMA Annual Mtg., Planners Urged To Convey Value
01.25.2010 - DALLAS—Industry leaders at the Professional Convention Management Association's 2010 Annual Meeting here in January urged meeting planners to hone a new skill this year: communicating the value of meetings within their organizations and to the population at large. Read More>>

Amex Seeks Prepaid Revolution Through Buy
01.25.2010 - American Express this month completed a $300 million acquisition of online payment service provider Revolution Money, giving the network a new platform from which to explore the growing prepaid product segment of the payments industry. Read More>>

GAO: Interchange Regulation No Panacea
01.25.2010 - A U.S. Government Accountability Office report issued late last year noted that interchange fees place an increasing financial burden on merchants but said regulation might not mean savings for consumers. Read More>>

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